Reads your website
We scan your public pages and turn them into a knowledge library, so you don’t have to copy anything by hand.
AI chatbot for small business
It reads your website and PDFs, answers your customers day and night, shows where each answer came from and hands over to you when it isn’t sure. We set everything up, so you don’t need a tech team.
“Do you deliver on Sundays?”
“Yes, we deliver on Sundays from 10 am to 4 pm within the city.”
Delivery policy (PDF), page 1
The problem
A visitor with a simple question often won’t wait until morning. A chatbot trained on your own content answers right away and tells you who was interested.
What it reads
You already have the answers. They’re just spread across pages and files.
We scan your public pages and turn them into a knowledge library, so you don’t have to copy anything by hand.
Price lists, menus, policies, manuals and brochures all become answers, with the document shown as the source.
As a custom project, we can connect it to your booking system, store or CRM through MCP or an API, so it can look up live information.
Try the demo
Pick a question. Notice the third one: a good chatbot doesn’t guess. This is a simulation with sample answers.
Pick a question
Are you open on Saturday?
Yes. We are open on Saturdays from 9 am to 2 pm.
Website: Contact pageAnswered from a page of the website.
How it works
Your website, your PDFs and the questions customers ask most. It takes about 30 minutes.
We prepare the knowledge, match the chat window to your brand and test it with real questions. You approve the answers.
We add one small code snippet to your site. It works with WordPress, Shopify, Wix, Webflow and custom websites that allow custom code.
This method is called RAG. It means the AI looks up your content first, then answers only from what it found.
What you get
Each answer can show the page or document it came from, so visitors and your team can check it.
When the evidence is thin, it doesn’t invent an answer. It offers a contact path instead.
New content stays a draft until it’s approved, and a bad change can be rolled back.
When a visitor is interested, the chatbot asks for their details and sends them to you.
Visitors can reach your team by form, email or phone when they need a human.
Your colours, your name, your welcome message and suggested questions.
It can answer in the visitor’s language, even when your content is in only one. We test the languages you need.
The chat window only works on the domains you allow.
See the questions it couldn’t answer, so you know what to add next.
Who it’s for
These are typical starting points. Your chatbot is built around your own questions.
Opening hours, services, insurance questions and what to bring. It gives no medical advice and points patients to your team.
Listing questions, areas you cover and viewing requests that go straight to your agent.
Shipping, returns, sizes and product questions. Live order status needs a data connection.
Practice areas, fees policy and intake details, with clear wording that it is not legal or tax advice.
Menus, allergens from your own documents, opening hours and booking links.
Service areas, typical jobs and quote requests that arrive with the details you need.
Courses, start dates, entry requirements and enquiries.
Who you help, how you work and which service fits, day and night.
Your options
| UnlockLive, done for you | Self-service chatbot tool | Full custom AI build | |
|---|---|---|---|
| Who sets it up | We do, with you | You do it yourself | A developer team |
| Where answers come from | Your approved website and PDFs | Depends on your setup work | Whatever you build |
| Connects to your systems | Yes, as a custom project | Limited to the tool’s integrations | Yes |
| Best for | Small businesses without a tech team | Owners who enjoy setting up tools | Large, complex products |
For private company data, large document sets or AI that takes real actions, we build custom systems too.
Our process
We look at your website and show which questions your chatbot could answer.
You get: a short plan and a fixed quote
From you: your website address
We read your website and documents, and clean up anything unclear.
You get: a draft knowledge library
From you: your PDFs and top customer questions
We try it with real questions, including tricky ones, and fix weak answers.
You get: a private test version
From you: a quick review
We add the chat window to your website and check it on phones and computers.
You get: a working chatbot on your site
From you: access to add one snippet, or your web person
We review missed questions and update the knowledge as your business changes.
You get: a simple report
From you: pick a care plan or manage it yourself
Service packages
Every project starts with the free plan. You get a fixed quote before any work begins.
Website chatbot
Small websites with common questions
Website and documents
Businesses with PDFs, price lists or several languages
Connected to your systems
Businesses that need live data or actions
Security and trust
The chatbot starts with public content and the documents you choose, nothing else.
Any connection to your systems can read or do only what you allow.
Changing a booking or sending a message can wait for a person to approve it.
Each customer’s knowledge is kept apart from other customers.
The chat window is allowed only on your own websites.
Keys and system connections stay on the server, never in your web page.
FAQ
It is a chat window on your website that answers customer questions by itself, day and night. A good one answers from your own website and documents, instead of guessing from general internet knowledge.
Yes. We scan your public pages and turn them into a knowledge library. You can review what it learned, and we update it when your website changes.
Yes. Menus, price lists, manuals, brochures and policies all work, as long as the text can be read. Scanned or very complex PDFs may need clean-up first, and we check that during setup.
RAG means the chatbot looks up the answer in your content first, and then writes a reply using only what it found. Think of a new employee who checks the handbook before answering, instead of guessing.
Yes, as a custom project. We can connect it through MCP or an API to systems such as your booking tool, store or CRM. What’s possible depends on your system, so we check that first and quote it separately.
MCP (Model Context Protocol) is a standard way for AI to reach tools and data safely. You can think of it as a plug that lets the chatbot ask your system a question, with rules about what it may do.
No AI is perfect, and nobody should promise that. We reduce the risk by using only approved content, showing sources, testing with real questions and making the chatbot say so when it isn’t sure.
Almost any website that allows a small code snippet, including WordPress, Shopify, Wix, Webflow, Squarespace and custom sites. Some website plans limit custom code, so we check yours first.
No. We do the setup. You give us your website and documents, review the answers and tell us what to change.
It can answer in many languages, including English, German, French, Spanish and Arabic. We test the languages that matter to you before launch.
A simple website chatbot usually takes days, not months. Documents and languages add some time, and custom data connections take longer. Your plan gives a clear timeline.
It depends on how much content you have, how many questions you get and whether you need connections to your systems. The plan is free, and you get a fixed quote before any work starts.
We start with public content and the documents you choose. Each customer’s knowledge is kept separate, and the chat window is locked to your domains. Don’t give the chatbot anything you wouldn’t want a visitor to see unless access is restricted.
It can help by answering faster and catching leads outside business hours, but we can’t promise a number. Results depend on your traffic, your offer and your content. We’ll show you what your chatbot handles, so you can judge it yourself.
Last reviewed October 31, 2026. Read our small business chatbot guide
See which questions a chatbot could answer on your website, before you pay anything.
Get my free chatbot planFree chatbot plan
Tell us about your business. A real person reviews your website and replies within one business day with what your chatbot could answer and what it would take.
Phone: +1 (213) 510-0976 · [email protected]