AI chatbot for small business

An AI chatbot that actually knows your business

It reads your website and PDFs, answers your customers day and night, shows where each answer came from and hands over to you when it isn’t sure. We set everything up, so you don’t need a tech team.

60+ engineers1,000+ projects deliveredDone for you, from setup to launch
A chat on your websiteillustration
Visitor

“Do you deliver on Sundays?”

Your chatbot

“Yes, we deliver on Sundays from 10 am to 4 pm within the city.”

Source

Delivery policy (PDF), page 1

Sample conversation. Your chatbot answers from your own content.

The problem

Customers ask questions when you can’t answer

A visitor with a simple question often won’t wait until morning. A chatbot trained on your own content answers right away and tells you who was interested.

Without a good chatbot

  • Questions wait until you open again
  • Your team answers the same things every day
  • Visitors leave when they can’t find an answer
  • Generic chatbots guess, and can get your prices wrong

With your chatbot

  • Visitors get an answer day and night
  • Your team gets time back for real conversations
  • Interested visitors leave their details
  • Answers come only from content you approved, with the source shown

What it reads

Your knowledge, in one chatbot

You already have the answers. They’re just spread across pages and files.

Reads your website

We scan your public pages and turn them into a knowledge library, so you don’t have to copy anything by hand.

Reads your PDFs and documents

Price lists, menus, policies, manuals and brochures all become answers, with the document shown as the source.

Connects to your data

As a custom project, we can connect it to your booking system, store or CRM through MCP or an API, so it can look up live information.

Try the demo

See how a well-built chatbot answers

Pick a question. Notice the third one: a good chatbot doesn’t guess. This is a simulation with sample answers.

Sample small business websiteSimulated demo · sample answers

Pick a question

  1. Visitor

    Are you open on Saturday?

  2. Your chatbot

    Yes. We are open on Saturdays from 9 am to 2 pm.

    Website: Contact page
  3. What happened

    Answered from a page of the website.

How it works

Three simple steps, and we do the hard part

  1. You show us what you have

    Your website, your PDFs and the questions customers ask most. It takes about 30 minutes.

  2. We build and test your chatbot

    We prepare the knowledge, match the chat window to your brand and test it with real questions. You approve the answers.

  3. It goes live on your website

    We add one small code snippet to your site. It works with WordPress, Shopify, Wix, Webflow and custom websites that allow custom code.

This method is called RAG. It means the AI looks up your content first, then answers only from what it found.

What you get

Built to be trusted, not just to talk

Answers with sources

Each answer can show the page or document it came from, so visitors and your team can check it.

Says “I don’t know”

When the evidence is thin, it doesn’t invent an answer. It offers a contact path instead.

You approve what it knows

New content stays a draft until it’s approved, and a bad change can be rolled back.

Lead capture

When a visitor is interested, the chatbot asks for their details and sends them to you.

Hand-over to a person

Visitors can reach your team by form, email or phone when they need a human.

Your brand

Your colours, your name, your welcome message and suggested questions.

Many languages

It can answer in the visitor’s language, even when your content is in only one. We test the languages you need.

Locked to your website

The chat window only works on the domains you allow.

Learn what customers ask

See the questions it couldn’t answer, so you know what to add next.

Who it’s for

What it can do for your kind of business

These are typical starting points. Your chatbot is built around your own questions.

Clinics and dentists

Opening hours, services, insurance questions and what to bring. It gives no medical advice and points patients to your team.

Real estate

Listing questions, areas you cover and viewing requests that go straight to your agent.

Online stores

Shipping, returns, sizes and product questions. Live order status needs a data connection.

Law and accounting firms

Practice areas, fees policy and intake details, with clear wording that it is not legal or tax advice.

Restaurants and hotels

Menus, allergens from your own documents, opening hours and booking links.

Trades and home services

Service areas, typical jobs and quote requests that arrive with the details you need.

Schools and training

Courses, start dates, entry requirements and enquiries.

Agencies and consultants

Who you help, how you work and which service fits, day and night.

Your options

Done for you, do it yourself or a custom build?

UnlockLive, done for youSelf-service chatbot toolFull custom AI build
Who sets it upWe do, with youYou do it yourselfA developer team
Where answers come fromYour approved website and PDFsDepends on your setup workWhatever you build
Connects to your systemsYes, as a custom projectLimited to the tool’s integrationsYes
Best forSmall businesses without a tech teamOwners who enjoy setting up toolsLarge, complex products

Need something bigger?

For private company data, large document sets or AI that takes real actions, we build custom systems too.

About custom RAG development

Our process

From first look to a live chatbot in five steps

  1. Step 1

    Free chatbot plan

    We look at your website and show which questions your chatbot could answer.

    You get: a short plan and a fixed quote

    From you: your website address

  2. Step 2

    Knowledge setup

    We read your website and documents, and clean up anything unclear.

    You get: a draft knowledge library

    From you: your PDFs and top customer questions

  3. Step 3

    Test and approve

    We try it with real questions, including tricky ones, and fix weak answers.

    You get: a private test version

    From you: a quick review

  4. Step 4

    Go live

    We add the chat window to your website and check it on phones and computers.

    You get: a working chatbot on your site

    From you: access to add one snippet, or your web person

  5. Step 5

    Keep it improving

    We review missed questions and update the knowledge as your business changes.

    You get: a simple report

    From you: pick a care plan or manage it yourself

Service packages

Start simple, and add more when it pays off

Every project starts with the free plan. You get a fixed quote before any work begins.

Starter

Website chatbot

Small websites with common questions

  • Trained on your website pages
  • Branded chat window
  • Lead capture by email
  • Tested before launch
  • Simple handover guide
Request a quote

Connected

Connected to your systems

Businesses that need live data or actions

  • Everything in Business
  • Custom connection through MCP or API
  • Bookings, stock, orders or CRM lookups
  • Permission and approval rules
  • Security review
Request a quote

Security and trust

It knows only what you allow

Public content by default

The chatbot starts with public content and the documents you choose, nothing else.

Least access

Any connection to your systems can read or do only what you allow.

Approval for actions

Changing a booking or sending a message can wait for a person to approve it.

Your data stays separate

Each customer’s knowledge is kept apart from other customers.

Domain lock

The chat window is allowed only on your own websites.

No secrets in the browser

Keys and system connections stay on the server, never in your web page.

FAQ

Chatbot questions, answered honestly

What is an AI chatbot for a small business?

It is a chat window on your website that answers customer questions by itself, day and night. A good one answers from your own website and documents, instead of guessing from general internet knowledge.

Can the chatbot read my website?

Yes. We scan your public pages and turn them into a knowledge library. You can review what it learned, and we update it when your website changes.

Can it read PDFs?

Yes. Menus, price lists, manuals, brochures and policies all work, as long as the text can be read. Scanned or very complex PDFs may need clean-up first, and we check that during setup.

What is RAG, in simple words?

RAG means the chatbot looks up the answer in your content first, and then writes a reply using only what it found. Think of a new employee who checks the handbook before answering, instead of guessing.

Can it connect to my existing data?

Yes, as a custom project. We can connect it through MCP or an API to systems such as your booking tool, store or CRM. What’s possible depends on your system, so we check that first and quote it separately.

What is MCP?

MCP (Model Context Protocol) is a standard way for AI to reach tools and data safely. You can think of it as a plug that lets the chatbot ask your system a question, with rules about what it may do.

Will it give wrong answers?

No AI is perfect, and nobody should promise that. We reduce the risk by using only approved content, showing sources, testing with real questions and making the chatbot say so when it isn’t sure.

Which websites does it work on?

Almost any website that allows a small code snippet, including WordPress, Shopify, Wix, Webflow, Squarespace and custom sites. Some website plans limit custom code, so we check yours first.

Do I need any technical skills?

No. We do the setup. You give us your website and documents, review the answers and tell us what to change.

Which languages does it support?

It can answer in many languages, including English, German, French, Spanish and Arabic. We test the languages that matter to you before launch.

How long does setup take?

A simple website chatbot usually takes days, not months. Documents and languages add some time, and custom data connections take longer. Your plan gives a clear timeline.

How much does it cost?

It depends on how much content you have, how many questions you get and whether you need connections to your systems. The plan is free, and you get a fixed quote before any work starts.

Is my data safe?

We start with public content and the documents you choose. Each customer’s knowledge is kept separate, and the chat window is locked to your domains. Don’t give the chatbot anything you wouldn’t want a visitor to see unless access is restricted.

Will a chatbot get me more customers?

It can help by answering faster and catching leads outside business hours, but we can’t promise a number. Results depend on your traffic, your offer and your content. We’ll show you what your chatbot handles, so you can judge it yourself.

Last reviewed October 31, 2026. Read our small business chatbot guide

Your business never sleeps online. Your answers shouldn’t either.

See which questions a chatbot could answer on your website, before you pay anything.

Get my free chatbot plan

Free chatbot plan

Get your free chatbot plan

Tell us about your business. A real person reviews your website and replies within one business day with what your chatbot could answer and what it would take.

  • We only look at your public website at this stage
  • No passwords or admin access needed
  • A fixed quote if you want to go ahead, no obligation

Phone: +1 (213) 510-0976 · [email protected]

What should your chatbot read? (optional)