OUR SERVICES

Custom software, AI, cloud, security & commerce — delivered from Toronto

UnlockLive IT is a Toronto-headquartered software services company shipping production work across 13 dedicated practices — from custom SaaS development and AI agent engineering to FastAPI backends, Next.js storefronts, AWS / Kubernetes platform work, mobile apps, and cybersecurity (including LLM red teaming and AI agent security). Since 2008 we've delivered over 1,000 projects with engineering staff in our Mirpur DOHS office in Dhaka, all run through Toronto-based project management. Pick the practice that matches what you need — every page has tech-stack depth, real cost ranges, FAQs, and case studies.

Showing 13 of 13 services

Why teams pick UnlockLive

17 years, 1,000+ projects

Building software since 2008 across SaaS, AI, fintech, e-commerce, healthcare, education, and government.

Toronto PM, real accountability

Your project manager and architect are in Canada. Weekly written status. No offshore-vendor ghost stories.

Modern stacks by default

Next.js 15, FastAPI, Claude / GPT-5 / Gemini, AWS, Kubernetes, Stripe, Vercel — current best-in-class, not ten-year-old defaults.

AI-native when it helps

~60% of 2025-2026 work includes AI features. Dedicated practices for agents, RAG, MCP, and ML — and we'll tell you when AI won't help.

Frequently asked questions about working with UnlockLive

What services does UnlockLive IT offer?

We offer 13 dedicated services across four practice areas: AI & Data (AI Agent Development, Custom RAG, MCP Server Development, AI/ML Development), Software Engineering (Custom SaaS, Next.js, Python/FastAPI, Custom Web Applications, Custom Software Development, Mobile App Development), Cloud & DevOps (AWS/DevOps Services), Security (Cybersecurity & AI Security), and E-Commerce (Headless E-Commerce Development).

Where is UnlockLive IT based?

Project management, architecture, and client-facing leads are in our Toronto, Canada headquarters. Full-time engineering is in our Mirpur DOHS office in Dhaka, Bangladesh. All work is run through Toronto accountability with real-time communication during North American business hours.

What size of project do you typically take on?

Anything from a focused $25,000 internal tool or MVP through to multi-year, $2M+ enterprise platform builds. Our most common engagement is a custom SaaS or AI product build in the $100,000-$300,000 range. We won't take on a project we don't think we'll deliver well.

How do engagements work?

Three engagement models. Fixed-price for tightly-scoped projects. Time-and-materials for product builds where requirements legitimately change. Dedicated team (most common) — a named team for a monthly fee with full Toronto PM management, ideal for ongoing product development. Every engagement starts with a paid 1-2 week discovery sprint that produces a written quote.

How long does a project usually take?

Internal tools and tight MVPs: 8-14 weeks. Mid-sized custom platforms: 4-8 months. Enterprise platforms with deep integrations: 9-18 months in multiple releases. We ship a working staging environment within the first 2-3 weeks of every engagement so you see real progress, not slide decks.

Do you work with non-Canadian clients?

Yes. About 65% of our clients are in the United States, with the rest split across Canada, the UK, Australia, and the EU. Our Toronto-based PMs work North American business hours, and contracts can be with our Canadian or our Bangladesh entity depending on your tax / data-residency preferences.

Can you take over a stalled project from another vendor?

Yes — about 25% of our incoming work is rescuing a project that stalled with another vendor. We start with a paid technical audit (typically 1-2 weeks), produce a written assessment of the codebase and the realistic options, and then propose a rescue plan. The audit fee is fixed regardless of whether you continue with us.

What's your experience with AI products?

About 60% of our 2025-2026 work involves AI features — copilots, RAG search, agentic workflows, document extraction, fine-tuning, and AI-native SaaS. We have dedicated practice pages for AI Agent Development, Custom RAG Development, MCP Server Development, and AI/ML Development. We won't bolt AI onto a product just because it's trendy — we'll honestly tell you when AI doesn't help.

Have a project in mind?

Tell us what you're building — we'll respond within one business day with an honest take on scope, timeline, and cost.

Book a free strategy call